English Engineering is committed to providing high-quality services to its clients. We understand that sometimes unforeseen circumstances can occur, and clients may need to request a refund. To ensure transparency and clarity, we have outlined our refund policy below.
First and foremost, it is important to note that payments made to retain the services of English Engineering are non-refundable. This means that if a client decides to cancel their services with us, they will not be entitled to a refund of the amount paid to secure those services.
Similarly, payments for services rendered are non-refundable. Once the client has received and approved the completed work, there will be no refund available for the amount paid.
However, in the case of pre-payment for requested services that are unfulfilled or in-progress, clients may be eligible for a full or partial refund on a case-by-case basis. This will depend on the circumstances and prior agreements made between English Engineering and the client. We understand that each situation is unique, and we will evaluate each request individually to determine the appropriate course of action.
Exceptions to our refund policies may be considered on a case-by-case basis. We understand that extenuating circumstances may arise, and we will work with our clients to find a satisfactory resolution. Our priority is to ensure that our clients are satisfied with the services we provide and that any issues are resolved promptly and professionally.
If a client has any questions or concerns regarding our refund policy, we encourage them to use the contact form or phone number available on our website to inquire. Our team is always available to assist with any questions or concerns that may arise.
In summary, our refund policy is designed to provide clarity and transparency to our clients while ensuring that we can continue to deliver high-quality services. While payments for services rendered and payments to retain our services are non-refundable, we will consider refunds for pre-payments for requested services that are unfulfilled or in-progress on a case-by-case basis. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.